FUN has its Rewards!

The Big Al's FUN Card is your Passport to FUN! And this page answers all of those Frequently Asked Questions we get!

FUN Card

What is a FUN Card?

  • A FUN Card is your Passport to FUN at Big Al’s! Load money onto your FUN Card and use it like cash anywhere in the building from our upscale Bowling Lanes to our Sports Bar & Grill to our state-of-the-art Arcade. Register your FUN Card to receive exclusive rewards and to protect your loaded funds should your card be lost or stolen.

What is the difference between Cash, Bonus, and Tickets on a FUN Card?

  • Cash is cold, hard cash and may be used to make ANY purchase within Big Al’s.
  • Bonus is an arcade-only value and can used on any game in the Arcade.
  • Tickets are good for redemption of items in the Arcade Rewards Center.

What does it mean to “GO BIG!”?

  • GO BIG! runs all day every day and is your welcome gift from us with each purchase of a Big Al’s FUN Card. When you load a qualifying amount onto your FUN Card or MVP Card, you’ll receive FREE Arcade play and FREE e-tickets!
    • $30 will score you a $30 FUN Card AND 300 FREE e-tickets
    • $50 will score you a FUN Card with $50 Cash, $5 in FREE Arcade play AND 500 FREE e-tickets
    • $75 will score you a FUN Card with $75 Cash, $10 in FREE Arcade play AND 750 FREE e-tickets
    • $100 will score you a FUN Card with $100 Cash, $20 in FREE Arcade play AND 1,000 FREE e-tickets
  • And no, we’re NOT kidding.

Can I reload the card?

  • Absolutely Yes!

Are the tickets printed?

  • No. All tickets redeemed from a coupon or from an arcade game are electronic. The balance is displayed on the FUN Card’s details and can be checked by a Big Al’s team member at the Front Desk, in the Rewards Center, at any FUN Card kiosk, or online at ILoveBigAls.com/FUN-Card.

I lost my FUN Card… now what?

  • If your Fun Card is registered, a Big Al’s team member at the Front Desk or in the Rewards Center will verify your ID, look up your card, and reissue your balance and information onto a new FUN Card.
  • Worried about a stolen Registered FUN Card or about the funds being used on your FUN Card? Call us and we can freeze the card immediately.

Registered FUN Card

Where and How do I register my FUN Card?

  • You can register your FUN Card at either the Front Desk, the Rewards Center, or any of our self-service kiosks. You can also register online at ILoveBigAls.com/FUN-Card.
  • You will need to provide us with your First Name, Last Name, Email Address, Birthday date, and Zip Code to register.

What do I get when I register my FUN Card?

  • Protection!
    • If your card is lost, stolen, or damaged, we can issue you a new card at no additional charge. Your loaded funds and card history will be automatically uploaded onto your new card.
  • Free Stuff!
    • 5 FREE Video Games
    • 500 FREE tickets
    • FREE Big Al’s lanyard
  • Perks!
    • Birthday Rewards, exclusive discounts, and more!
  • Free Activation!
    • If you register your FUN Card prior to 9/30/2018 we will credit you back your $1 activation fee in Bonus value to be used in the Arcade for FREE game play!

How much does it cost to Register my FUN Card?

  • It’s absolutely FREE to Register your FUN Card! If you don’t already have a FUN Card, we charge a $1 Activation Fee, but up until 9/30/18, we will credit you back your $1 Activation Fee with Bonus Cash for FREE Arcade play!
  • Pro Tip: there are a lot of ways to get a FUN Card without having to pay an Activation Fee: Eat2Play, Family FUN Pack, and more! Check out our Daily Deals  page (link just to the left in the drop-down “hamburger” menu!) for more information.

How old do I have to be to have a Registered FUN Card / MVP Card?

  • You must be at least 13 years of age to register your FUN Card with your own email.
  • All children 12 & under must register with the email of a parent or guardian.
  • Triple check this with Todd

MVP Card

How do I go from Registered FUN Card to MVP Card?

  • Becoming a Big Al’s MVP is easy! Once you reach a total of at least $500 loaded onto a Registered FUN Card over time, you qualify! $500 does not need to be loaded all at once. You can earn your MVP Status as quickly or gradually as you wish. We will keep track of your accumulative balance and notify you via email once you have reached an accumulative balance of $500 and become an MVP!

What is accumulative balance?

  • Accumulative Balance is what will get you to MVP Status after $500 or more is loaded onto your Registered FUN Card! Accumulative Balance only counts when funds are loaded directly onto that particular FUN Card. Value combined from other FUN Cards will not add towards Accumulate Balance.

What do I get when I become an MVP?

  • Oh, where, oh where do we begin?!
    • 15% off Arcade Game Play
    • 15% off Open Bowling (by the game/hour; Shoe rentals excluded. Must pay tab with MVP Card)
    • $5 MVP Margaritas (21+ MVP guests only. Must pay tab with MVP Card)
    • A Night On Us!
      • One FREE hour of Bowling & Shoe Rentals for up to 6 guests
      • Six (6) “Game On!” 30-minute unlimited Arcade Play coupons (video games only; excludes redemption games, merchandisers, and token games)
      • Six (6) Snack Passes good for a choice of Snack Bar treats
    • MVP Birthday Rewards
    • Seasonal Rewards
    • Priority Wait List
    • Annual MVP Party Invitation (+1 guest)

Do I get a welcome reward every year I qualify for MVP?

  • Yep, you sure do!

How long does my MVP Status last?

  • MVP Status is valid for the remainder of the current calendar year as well as the following calendar year. For example, if MVP Status is achieved on September 1, 2018, status would be valid until December 31, 2019.
  • Every calendar year following status achievement, a $500 spend on your FUN Card is required to maintain MVP Status. For example, if MVP Status is achieved on September 1, 2018 status would be valid until December 31, 2019. $500 must be loaded onto the card between January 1, 2019 and December 31, 2019 in order to maintain MVP Status for the year 2020.

How do I redeem my MVP Coupons?

  • Bring your E-Coupon (E-Mail Coupon) to the Front Desk or Rewards Center to redeem.

How do I redeem my MVP vouchers?

  • **Internal; I don’t think this needs to be on website.
  • Vouchers will print after an E-Coupon has been redeemed if the coupon needs to be redeemed elsewhere in the building. For example, a free appetizer coupon cannot be ordered in the arcade, instead you will receive a voucher to give to your server or bartender.
  • All vouchers are good for the day they have been printed only

How do I claim my MVP bowling discount?

  • Present the MVP Card at the Front Desk and use it as your method of payment to claim your 15% bowling discount anytime.

How do I claim my MVP arcade discount?

  • Simply swipe your MVP Card on any Arcade game; it’s automatic! MVP Pricing will show on all game swipers in addition to the standard rate.

How do I claim my MVP Margarita discount?

  • Present your MVP Card to your Server or Bartender. A manager will ensure the correct pricing occurs before the tab is finalized.
  • You must pay for the tab with your MVP Card.

Can I split a FUN Card into multiple FUN Cards?

  • Yes! It is beneficial for you to load your Registered FUN Card with all funds and then to split your funds into multiple cards if necessary so you may gain as much accumulative balance towards MVP Status as possible. You may do this at the Front Desk or Arcade Rewards Center. Value combined from another FUN Card will not add towards your Accumulate Balance.

If I split funds from my MVP Card, will those cards receive MVP benefits and discounts?

  • No, MVP Cards are the only cards that are eligible for MVP benefits and discounts. Funds split will be loaded onto standard FUN Cards. When those FUN Cards each hit $500 in accumulative spend, THEY’LL achieve MVP status, too!

If I am already a Big Al’s Arcade VIP, am I automatically an MVP? Will I need to maintain eligibility with a $500 spend yearly to keep my MVP status?

  • Yes! All current VIP’s will be grandfathered in as MVPs! Simply head to the Front Desk or Arcade Rewards Center to swap out your current FUN Card for your brand new MVP Card!
  • As a part of our new initiative to provide more discounts and an enhanced MVP experience, we will require all MVP guests to spend $500 on their MVP Card per calendar year starting the year after MVP status is achieved. If you are currently a VIP, your MVP Status has been achieved as of September 4, 2018. You status will continue through December 31, 2019. $500 must be loaded onto the card between January 1, 2019 and December 31, 2019 in order to maintain MVP Status for the year 2020.
FUN Card Benefits MVP Card Benefits
Fun Card Security! Lost, stolen. We can replace or freeze your Fun Card at anytime 15% off Arcade Game Play
E-Coupons- E-Mailed Offers just for you! 15% off Open Bowling (by the game/hour, shoes excluded. Must pay tab with MVP Card)
No Activation Fee- Once registered, replacing your card is FREE $5 MVP Margaritas (21+ MVP guests only. Must pay tab with MVP Card)
Birthday Reward MVP Welcome Coupon– One free hour of bowling & shoes for up to 6 guests, 6 Game On 30 minute arcade cards & 6 Snack Passes
Registration Welcome Reward- Sent as an E-Coupon: 5 Free Video Game Plays, 500 Tickets, Big Al’s Lanyard MVP Birthday Reward
Seasonal Rewards
Priority Wait List
Annual MVP Party
FUN Card Benefits
Fun Card Security! Lost, stolen. We can replace or freeze your Fun Card at anytime
E-Coupons- E-Mailed Offers just for you!
No Activation Fee- Once registered, replacing your card is FREE
Birthday Reward
Registration Welcome Reward- Sent as an E-Coupon: 5 Free Video Game Plays, 500 Tickets, Big Al’s Lanyard
MVP Card Benefits
15% off Arcade Game Play
15% off Open Bowling (by the game/hour, shoes excluded. Must pay tab with MVP Card)
$5 MVP Margaritas (21+ MVP guests only. Must pay tab with MVP Card)
MVP Welcome Coupon– One free hour of bowling & shoes for up to 6 guests, 6 Game On 30 minute arcade cards & 6 Snack Passes
MVP Birthday Reward
Seasonal Rewards
Priority Wait List
Annual MVP Party